Luxury Luggage and Bag Brand Store Supervisor

Job Description

  • 5-day work week, 44 hours weekly
  • Oversee smooth operation of store, proactively ensuring sufficient stocks and staff at all times
  • Ensure timely submission of sales reports, conduct accurate audits as scheduled
  • Be responsible for correct Visual Merchandising display, smoothly executing new launches
  • Lead brand ambassadors to build a positive team spirit
  • Motivate brand ambassadors to achieve sales targets, counsel team members to minimise disciplinary/conduct issues, if any
  • Be first point of contact for any customer grievances and escalate if needed
  • Act as a positive role model in sales and customer service to brand ambassadors under your care
  • Perform any other duties assigned from time to time
  • Monogramming and simple repair service (training provided)


  • Minimum 3 years of relevant experience in retail, preferably in luxury industry, with proven store and team management experience
  • Excellent Customer Service and communication skills
  • Able and willing to work on weekends and public holidays
  • Comfortable to stand for long hours
  • Good command of English
  • Objective, mature-thinking, independent, and passionate.
  • Immediate availability is preferred
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